Words and abbreviations used in this report.

ADF Australian Defence Force
ANMC Australian Nurses Memorial Centre
ANVAM Australian National Veterans Arts Museum
ANZAC Australian and New Zealand Army Corps
CSF Community Support Fund
EDA Extremely Disabled Association
ESO Ex-service organisations
GST Goods and services tax
PTSD Post-traumatic stress disorder
RAN Royal Australian Navy
RMIT Royal Melbourne Institute of Technology
the department Department of Families, Fairness and Housing
VVC Victorian Veterans Council